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Ordering and Cancelling

How can I order?

It's really easy to order with our quick checkout page, here's how just in case it seems a bit tricky to start:

To add items to your basket:

  1. Find the item you wish to order.
  2. Choose the colour/size option from the drop-down menu on the right hand side of the item picture (if applicable). Once you’re happy you’ve selected the right option click the ‘Add To Basket’ button.
  3. You will be then taken to your Basket. If you have any gift vouchers or promotional codes please enter these in to the Gift Voucher box on the right of the screen. You can now continue to checkout or keep browsing and adding more items to your Basket.


You can check the contents of your Basket and the total cost at any given time by clicking on the ‘View full basket’ link at the top right of the page.

Postage costs will be shown on the Basket page in the ‘Delivery’ box. It will also include additional shipping information for your delivery destination. For more information about delivery methods, please click here.

You can remove items from your basket or alter the quantity required at any time whilst on the basket page. If amending the quantity remember to press ‘Update’.

Onto Checkout:

  1. Click the ‘Continue To Checkout’ button that can be found at the top and bottom of the basket page.
  2. Log in with your username and password or check out as a guest. You can choose to create an account later.
  3. Select your preferred delivery method and add any relevant courier notes if you wish to do so. Please ensure your address details are correct before clicking on the ‘Continue to Payment and Review’ button. For more information about payment methods, please see here.

Stock and availability information

Limited stock or end of line products are allocated to active orders first.

Using Your Mobile Phone/ Tablet

Giftwarewales firmly believe that you should be able to shop anywhere and anytime from the palm of your hand(s)! That is precisely why we have decided to go Mobile!

To place orders on the go all you need to do is go to the web browser on your smartphone or tablet and enter


We hope you will not want to cancel your order with us, however, should you wish to do so, please Contact Us to arrange any cancellations. Once a cancellation has been accepted prior to dispatch, we shall issue a full refund into your account you used for payment.