We will offer a 28 day no-quibble money back guarantee!
NO REFUNDS OR EXCHANGES WILL BE ACCEPTED AFTER THIS PERIOD
You can return your item(s) to us within 28 days of receiving your order for a complete refund. All that we ask is that the item(s) must be returned to us in their original as new condition with all of the tags attached and the item(s) still in their original packaging. Items that have been used, washed, soiled or damaged in any way will invalidate our offer. Engraved items can only be returned if there is a mistake made by ourselves or the engravers. NO UNDERWEAR SHALL BE ACCEPTED AS A RETURN DUE TO HEALTH & SAFETY LAWS.
You are entitled to return your item(s) to us in their original condition within 28 days of receiving your order for an exchange. This means that you can replace your original order with item(s) from our online shop up to but not exceeding the value of your original purchase. You are strongly advised to use signed-for (recorded) delivery when returning orders - we will not be held responsible for returns that go missing in the post.
International customers wishing to return items for exchange or refund must do so at their own cost. Orders cancelled within 24 hours of being placed may be subject to a 2.5% charge to cover credit card fees.
Please remember to include your name, contact details and original order number when communicating with us.
© 2019 Giftware Wales. Operated & Owned by Celtic Giftware Ltd Reg Number: 11577007